FAQ
Frequently Asked Questions (FAQ)
📦 How can I track my order status?
Once your order is shipped (within 2–5 business days on average), you’ll receive a confirmation email with your tracking link.
You can also track it anytime on our Track Order page.
Standard delivery takes 7–21 business days, depending on your location, customs, holidays, or weather conditions.
➡️ For more details, check our Shipping & Refunds page.
📬 Why did I receive multiple shipping emails?
We operate from multiple warehouses worldwide, so your items may be shipped separately to get them to you faster.
Each shipment will have its own confirmation and tracking link.
⏱️ How long does delivery take?
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Orders are processed and shipped within 2–5 business days.
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Standard delivery is 7–21 business days.
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For international deliveries, please allow 2–5 weeks, especially if customs procedures apply.
🛑 Note: High-demand products may take longer. If your order hasn't arrived after 45 business days, we’ll gladly offer a free replacement (excludes address errors made by customer).
✏️ Can I change my shipping address after placing an order?
If you made a mistake in your shipping address, please email us at contact@vakkerorganics.com within 24 hours.
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If your order hasn't shipped, we’ll do our best to update the address.
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If the order has shipped to an incorrect address and returns to sender, a $10 reshipment fee may apply.
💳 Is my personal information secure?
Yes — your security is a priority. Vakker Organics follows the highest industry standards.
All payment information is encrypted and never stored. It’s used only for the transaction at hand.
❓ Still need help?
No problem — we’re here for you.
Email us anytime at contact@vakkerorganics.com and we’ll get back to you within 24 hours on weekdays.